Parahelp builds AI support agents that resolve customer issues end-to-end — not just answer questions, but take action.
The product is two agents working together. The Customer Agent handles complex issues across email, live chat and Slack, securely using the company's own tools to actually resolve them. The Internal Agent builds, tests and continuously improves the Customer Agent from plain-language instructions, so support teams configure their agent by chatting rather than by filling in decision trees. If a tool has an API, it can be connected. Teams go from connecting their context sources to a live agent within hours.
Parahelp is used by some of the fastest-moving companies in software, including Bolt, Cursor, Replit and Framer, and is SOC 2 Type II audited and GDPR compliant, with no model training on customer data.